Get back to every enquiry
Capture a website lead or import your list. Each person gets a clear, timely first reply.
FOR HOME-SERVICE TEAMS
More leads answered.
More jobs booked.
The simple follow-up system for home-service leads. Send a thoughtful next step, every time, without adding another task to your day.
No credit card required Designed for easy setup
One less thing to rememberYour follow-up is scheduled
SAMPLE CAMPAIGN
Roofing enquiry
MTMaya ThompsonRoof replacement · Website form
Right awayThanks for reaching outSent
TomorrowA few details about your estimateNext
In 3 daysStill planning your project?Queued
Mark Maya replied to stop remaining steps
A calmer way to stay on top of every enquiry
Made for the people who keep homes running
PlumbingRoofingElectricalLandscapingCleaning
FOLLOW-UP, MADE SIMPLE
Great work starts
with a quick reply.
When you’re out on a job, it’s easy for a new enquiry to slip down the list. ReplyRafter makes sure every lead gets a useful, personal follow-up while you focus on the work in front of you.
A simpler way to follow upKeep the next step moving
Choose your messages and timing. ReplyRafter sends each follow-up on schedule.
Step in at the right moment
See who needs attention, and let the sequence pause when a lead responds.
UP AND RUNNING WITHOUT THE BUSYWORK
A good follow-up habit,
built right in.
Set up the rhythm once. ReplyRafter keeps every enquiry moving and lets you know when it’s time to take over.
01
Bring leads in
Collect enquiries through your website or import the leads you already have.
NEW WEBSITE ENQUIRYName Maya ThompsonProject Roof replacementSend enquiry
02
Choose your rhythm
Write a personal sequence and set the timing that makes sense for your business.
First replyRight awayHelpful check-inAfter 1 dayLast follow-upAfter 3 days
03
Pick up when it matters
When a customer replies, mark the lead as replied in your workspace to stop its remaining scheduled follow-ups and take the conversation from there.
MTMarked replied“Let’s book an estimate.”
THOUGHTFUL BY DEFAULTAutomate the nudge.
Automate the nudge.
Keep it personal.
Every message can sound like you, because it is written for your business and shaped around the enquiry. ReplyRafter handles the timing; when a customer replies, mark the lead as replied to stop its remaining scheduled follow-ups.
- Your templates, your timing
- Personal details in every email
- Owner-controlled stops for replies and opt-outs
FOLLOW-UP SEQUENCE ON
Thanks for reaching out, MayaSent right away
Helpful project detailsTomorrow at 9:00 AMQUEUED
Sequence stops when the lead responds
From your-business@example.com
STRAIGHTFORWARD MONTHLY PLANS
A little follow-up
goes a long way.
Start small and choose the plan that fits your enquiry volume. Every plan starts with a 14-day free trial.
Starter
For a small team ready to follow up more consistently.
$19/ month
Billed monthly
Request StarterINCLUDES
- 100 new leads each month
- 1 follow-up campaign
- Basic analytics
- Email support
Growth
For a busy business with more than one kind of enquiry.
$49/ month
Billed monthly
Request GrowthINCLUDES
- 500 new leads each month
- Multiple campaigns
- Industry-ready templates
- Integrations and team access
Pro
For growing teams serving customers in more places.
$99/ month
Billed monthly
Request ProINCLUDES
- 2,000 new leads each month
- Advanced follow-up automation
- Multiple locations
- Priority support and onboarding
14 days free to get started. No credit card required.
GOOD FOLLOW-UP FEELS GOOD
Respect the customer.
Respect their inbox.
Useful, relevant follow-up should always leave room for a customer to say “not right now.” ReplyRafter includes unsubscribe handling and stops scheduled emails when a lead opts out.
Questions about email practices?A FEW GOOD QUESTIONS
Good to
know.
Want to know if ReplyRafter fits your workflow? We’re happy to help.
Email our teamDo I need to replace my CRM?
No. ReplyRafter is focused on follow-up. Keep the tools you already use and bring your new enquiries in through a website form or lead import.
What happens when a customer responds?
Mark the lead as replied in your Leads workspace to stop its remaining scheduled follow-ups. ReplyRafter does not detect inbox replies automatically.
Can I choose what each email says and when it goes out?
Yes. Create a sequence with your own message templates and timing, then personalize each email for the enquiry.
Can people unsubscribe?
Yes. Emails include unsubscribe handling, and opted-out contacts are suppressed from future follow-ups.
YOUR NEXT LEAD IS WORTH A FOLLOW-UP
Make the next reply
the easy part.
Give every enquiry a clear next step, even on your busiest days.
Request your 14-day free trial No credit card required